Frequently asked questions

We work in Vilnius and Kaunas. If your address is just outside the city boundary, mention it in your enquiry and we will check whether we can come.

Monday to Friday 08:00–17:00, Saturday and Sunday 08:00–15:00 (Lithuanian time).

The price depends on the service, the size and condition of the property, the scope of work and any extras. The Prices page has a calculator, and your quote gives the exact price.

We confirm the price in your quote based on the information you give us. If on arrival the job turns out to be very different from the description, we will tell you before carrying on.

No. By default we bring the products needed. If you would like us to use yours, choose “Yes” or “Partially” and tell us what you have.

Tell us about any preferences or sensitivities in your enquiry and we will take them into account in your quote.

No. We can bring the equipment needed. If you have your own vacuum cleaner or cloths and want us to use them, mark this in your enquiry.

Yes. A one-time clean suits occasions such as before a holiday, after guests or before moving in.

Yes. You can choose weekly, fortnightly or monthly cleaning. We agree the schedule together.

Fill in the quote form on the website. You can start with the price calculator – your choices are carried over to the form automatically.

An enquiry is not a confirmed booking. A booking is confirmed only after we agree the time and price and confirm it with you.

The payment method and terms are stated in your quote or contract. No payment is taken on the website.