Who is responsible for your data
Personal data submitted through this website is controlled by MB KEN BOUTIQUE, company code 305670534 (“we”), which provides cleaning services under the Kembeh CleanCo brand. Our company details are on the Company Details page.
What we collect
- Your name, email address and phone number
- City, property type and size, preferred date, time and cleaning frequency
- Information about cleaning products, equipment, extras and your notes
- Technical data needed to run the website and block unwanted submissions (such as your IP address)
Please do not include more health information in your enquiry than necessary. If you mention a sensitivity to certain cleaning products, we use it only to choose suitable products.
Why we use your data and on what basis
- To respond to your enquiry and prepare a quote – steps taken at your request before a contract (GDPR Art. 6(1)(b))
- To provide the services you book and perform the contract (GDPR Art. 6(1)(b))
- To meet legal obligations, such as accounting (GDPR Art. 6(1)(c))
- To keep the website secure and block unwanted submissions – legitimate interests (GDPR Art. 6(1)(f))
How long we keep data
Enquiries that do not lead to a contract are deleted within 180 days. Data related to contracts and payments is kept for as long as the law requires (for example, for accounting records).
Who we share data with
Your data may be processed by service providers that help us operate: website hosting, email and accounting providers. They process data only on our instructions. We do not sell your data. If data is transferred outside the European Economic Area, we apply the safeguards required by the GDPR.
Your rights
You have the right to access your data, ask for it to be corrected or deleted, restrict or object to its processing, and ask for it to be transferred. To exercise these rights, contact us through the quote form or the details on the Company Details page. You also have the right to complain to the State Data Protection Inspectorate of Lithuania (vdai.lrv.lt).
Cookies
Information about cookies is in our Cookie Policy.
Changes to this policy
We may update this policy. The current version is always published on this page.