Service provider
Cleaning services under the Kembeh CleanCo brand are provided, and contracts and invoices are issued, by MB KEN BOUTIQUE, company code 305670534.
Enquiry and quote
An enquiry on the website is a non-binding request for a quote. The price calculator gives an estimate only. The final price, scope of work and time are set out in our quote.
Booking confirmation
A booking is confirmed only when both sides have agreed the time and price and we have confirmed the booking in writing (for example, by email). The website does not confirm bookings automatically or take payments.
Price and payment
The price is set by the quote. If on arrival the scope of work or the condition of the property is significantly different from the enquiry, we will tell you before continuing and agree the next steps. The payment method and terms are stated in the quote or invoice.
Your responsibilities
- Give accurate information about the property and the work you want
- Provide access at the agreed time
- Make sure water and electricity are available during the clean
- Tell us in advance about fragile or valuable items, or surfaces that need special care
- If we use your products or equipment, make sure they are fit for use
Cancelling and rescheduling
Cancellation and rescheduling terms are set out in the quote. Please let us know about any changes as early as possible.
Feedback on our work
If you are not happy with the work, tell us as soon as possible – ideally the same or the next day – and describe what happened. We will work with you to find a solution.
Consumer rights
These terms do not limit consumer rights under Lithuanian law. Consumers can also refer disputes to the State Consumer Rights Protection Authority of Lithuania (vvtat.lt).
Governing law
These terms are governed by the law of the Republic of Lithuania.